Frequently asked questions

Phone repair and trainingquestions answered.

These answers are based on the confirmed store, repair and training information for CMY PHONE REPAIR. If your device condition is different, contact us first.

Questions & answers

Confirmed answers

Repair result, cost, time and data condition depend on the specific device. Fixed promises are not provided before inspection.

Where is CMY PHONE REPAIR?

CMY PHONE REPAIR is located at No. 17A, Jalan Mulia 1, Taman Sri Mulia, Sungai Abong, 84000 Muar, Johor, Malaysia. You can use Google Maps or Waze for directions.

What are the opening hours?

Monday to Saturday, 10:00–19:00. Closed on Sunday. Hours may differ on public holidays or for temporary arrangements, so please confirm before visiting.

How can I contact CMY?

Contact us through WhatsApp or call +60 10-545 5808. For repair enquiries, include the phone brand, model and symptoms whenever possible.

What phone repair services are available?

Confirmed directions include phone motherboard faults, no charging, no display, touch faults, Face ID, Wi-Fi, no signal, camera faults, no power, water damage, data recovery assessment, Android software, stuck-on-logo, bootloop and system faults. The supported scope depends on device inspection.

Which Android phone brands can contact CMY?

The confirmed range includes Samsung, Honor, Huawei, OPPO, vivo, Xiaomi, Google Pixel, Redmi, POCO, OnePlus, realme, iQOO, ZTE, Meizu, Black Shark, ROG, Infinix and TECNO. Ask about the exact model and fault first. This does not mean CMY PHONE REPAIR is an authorised service centre for these brands.

Can I ask about Telco Lock or Google account verification issues?

Yes, for an initial assessment. Work is only considered for devices owned by the customer or used with the owner’s permission. Purchase records, device source or other proof of ownership may be required. Devices without evidence of legitimate ownership will not be handled.

Will phone data be preserved during repair?

It cannot be guaranteed. Repair and software work may involve data risk. If the device contains important data, tell us before any inspection begins.

How much does repair cost and how long does it take?

Cost and time vary by brand, model, fault and damage level. Fixed prices are not published and a fixed completion time is not promised before inspection. Describe the device on WhatsApp first.

Can other repair shops contact CMY?

Yes. CMY PHONE REPAIR works with phone owners, repair shops and technicians.

What phone repair training is available?

Training includes Android software repair and iPhone + Android phone motherboard repair. Both are taught in Chinese and accept beginners.

Are the courses in person or online?

Both courses have one-month in-person classes in the dedicated Muar training classroom, with up to eight students per intake. Android software repair also has a 1–3 day online course with one year of support through a technical group and remote assistance.

Are there fixed dates, published fees or a completion certificate?

Courses are arranged according to enrolment, with no fixed public start date. Ask about fees through official WhatsApp. A course completion certificate is not currently available.

Need another answer?

Couldn’t find your question?

Send the phone brand, model and fault screen, or tell us which training course you want to know about.